HR|Experts: A FREE service offered exclusively to all Medical Mutual policyholders

The company you rely on for professional liability protection can now help you with another challenging aspect of your practice - understanding and acting on Human Resources issues. HR|Experts is a free new service provided to all Medical Mutual policyholders. We have answered your need for timely and reliable HR assistance by partnering with an HR professional who is dedicated to serving Medical Mutual administrators and physicians.

HR|Experts provides you with sound, practical and timely Human Resources advice and information in these ways:

• Unlimited confidential telephone access to your HR|Expert, Jill Schultz, from 8:30 a.m. to 5:00 p.m., Monday through Friday. Just call Jill at 1.888.HRExprt (1.888.473.9778), or e-mail her at jill.schultz@callhrexperts.com, to get answers to your HR questions.
• HR|Experts can assist you with hiring, regulatory compliance, termination, and compensation issues, unemployment claims, managing staff performance, motivating staff and physicians, employee benefits, or any other HR issue. Call HR|Experts before you make a decision and be confident you have taken the right action.
• Quarterly newsletters on current events, trends and practical advice on HR topics related to the medical field, and periodic free phone seminars on timely HR issues.
• Unlimited 24 hour access to an online HR research tool that contains sample forms, checklists, policies, news, trends, state and federal regulations, HR guidance, and more. You can access this tool by clicking on the "Healthcare HR Answers Now" link.

The HealthcareHRAnswersNow™ website is arranged in a straightforward, question-and-answer format that presents this valuable resource in plain English. It provides forms, checklists, a monthly newsletter informing you of the latest healthcare HR trends, and links to relevant laws and regulations for when more in-depth information.

"In the process of updating our Human Resources Policies and Procedures, the HR Experts website from Medical Mutual has been extremely helpful and beneficial. The site is easily navigated and not only explains standard policies and procedures but also provides sample forms and policies that can be amended to our particular need. I have used it extensively in my latest project but use it on regular basis to resolve many different issues and answer questions."

Karen Walters, Clinical Services Director, Geriatric Practice Management, Inc., Asheville, NC

Click here to learn more

NEW Resource offered by HR|Experts:

Introducing HR|Experts' Member List Serve

The List Serve is an e-mail discussion group that enables you to ask your peers at other Medical Mutual member companies for advice and/or recommendations while also sharing the best practices of your organization.

What could you learn from your peers? Sample discussion topics to date include:

• Job Descriptions
• Patient Flow Sheets
• Continuing Education Policies
• Red Flag Policies

When you register for HR|Experts, you are automatically enrolled in the List Serve as a benefit of the free services offered by HR|Experts. If you are not receiving the List Serve e-mails, simply send an e-mail to Jill.Schultz@callhrexperts.com . Once registered, you will receive a verification e-mail with information about submitting and answering List Serve questions, as well as managing your preferences within the List Serve system (including how to opt out if you choose).

If you are already enrolled in the list serve and you wish to submit a question to your peers, send your question in an e-mail to hrexperts-members-list@lists.callhrexperts.com . Remember to include a “Subject” in your e-mail so others can see and follow the discussion topic/thread.

As an added feature, all discussion topics are saved in the List Serve archive so if you think your question has already been asked; you can search the archives and find prior responses!

Please contact Jill Schultz at Jill.Schultz@callhrexperts.com if you have any questions about the Member List Serve.

We hope you will take advantage of these programs, and we look forward to meeting your practice's Human Resources needs.