I just received a notice of deposition/subpoena. What do I do? Your actions in response to the subpoena require your involvement in a lawsuit, under which you will give sworn testimony. Because this may result in personal legal exposure for you, we strongly suggest that you contact your Medical Mutual claims representative immediately when you receive such notice.
A lawyer just called my office and asked to speak with me. He is representing a patient of mine in a medical malpractice action against another doctor. He says he just wants to talk with me. What should I do? Always contact your Medical Mutual claims representative before you to respond to the attorney's request. Even if you believe that the attorney's intentions are good, or that the chances you might be brought into any type of legal action are slim, you should discuss the situation with your claims representative immediately.
A patient of mine recently experienced an adverse outcome during a hospitalization. The family is upset with both my practice and the hospital. The hospital risk manager has contacted me numerous times. What should I do? We recommend that you contact your Medical Mutual claims representative before you discuss the situation with anyone, including the hospital's risk management personnel.
How can I get a copy of my certificate of insurance? Deidre Dobbyn, Claims Assistant, is the contact person for both claims history loss runs and certificates of insurance. She can be reached at (800) 662-7917, ext. 7526 (toll free) or (919) 878-7526 (direct).