Social Media Disclaimer

Medical Mutual's social media content (MedNotes blog, Twitter, and LinkedIn) is for informational purposes only. We may occasionally include links or references to other sites or third parties as part of our postings. We are not responsible for the privacy policy, content, or accuracy of any website accessed through these links. Links to other websites do not constitute Medical Mutual's endorsement of those sites, or associated products and services. Conversely, opinions or content posted by third-parties does not represent Medical Mutual's views, and we are not in a position to endorse or guarantee the accuracy of the content posted by other users.

Medical Mutual values the opportunity to engage and connect with our followers, and our goal is to maintain an open and respectful community. We ask that you kindly adhere to the suggested social media usage guidelines below. We reserve the right to moderate all content and remove information or language considered offensive. If necessary, we will block any users who disregard our social media usage guidelines.

References to claims, risk management, and health care related topics are not meant to be a substitute for guidance provided by subject matter experts. You should always directly consult a Medical Mutual representative at 800.662.7917 for such advice.

If you have a specific question relating to a social media customer service issue, our website, or a concern of any kind about our social media, please contact Joshua Kolling-Perin, Assistant Vice President of Communications, and she will respond to your inquiry directly.

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Social Media Usage Guidelines

Medical Mutual requests all site users and social media followers to please read and adhere to the following social media usage guidelines. Please note that we reserve the right to moderate and remove all content that does not meet these guidelines.

  • Maintain a Positive Spirit
    We ask that you please remain courteous, polite, and respectful to other users.
  • No Marketing Messages or Advertisements
    Please do not post any marketing messages. This includes any solicitations to our readers for commercial or promotional purposes of any kind. Also, please refrain from posting any URLs to external sites for promotional purposes.
  • No Profanity
    Please refrain from using any foul language. We also ask that you do not link to any external sites with objectionable or offensive content.
  • Indecent Language is Prohibited
    In addition to foul language, we also ask that you do not include any obscene, sexually explicit, racist, or hateful language of any kind.
  • Stay Safe
    Please keep all public postings safe. Do not post any private or personal information, such as your phone number, home address, or email address, or the Protected Health Information (PHI) of any patient. This also includes posting other people's private information.
  • Avoid Plagiarism
    Please do not include any content that you did not write or create yourself without appropriate citation.
  • Stay on Topic
    We encourage you to interact with us through our website and various social media channels; however, please keep all comments, questions, and inquiries related to the respective content as much as possible.
  • Post as Yourself
    Please do not misrepresent yourself or interact with Medical Mutual online under an identity (individual or company) that is not your own.