Payments & Billing
Payment, Address and Contact Information
Please send payments to:
P.O. Box 63252
Charlotte, NC 28263-3252
If you have questions about your invoice, please contact:
800.662.7917, ext. 7509 or 919.878.7509 (direct)
Virginia practices may contact their agent at Professional Risk with payment questions at 800.318.9930.
New Payment Option
North Carolina policyholders* interested in paying installment premium on their renewal policy electronically, may simply complete the EFT Authorization Form. You may type in the fillable PDF form but please print, sign and return it to us with a voided check to complete authorization.
Please note: This payment option is not currently available to Virginia or Georgia policyholders.
Account information is available online to customers that receive their invoices directly from Medical Mutual. If you are a Practice Manager for your account, use PHS Policyholder Services to access our online services.