Claim Management

Diamond Defense

Our exclusive roster of highly respected attorneys has a proven record of success in the courtroom. Many of our attorneys work only for Medical Mutual, providing you with the best available defense from local attorneys. Medical Mutual closes 92% of cases without making a loss payment and we try and win more cases than any other company.

Medical Mutual's mission is to protect you, so you can focus on providing quality health care to your patients. Our exclusive Diamond Defense offers unrivaled legal defense from local attorneys with a proven record of success:

  • The most experienced and effective defense attorneys, working exclusively for Medical Mutual insureds
  • Your written consent is required to settle a claim
  • Defendants are reimbursed for time spent in trial ($1,000 per day up to a maximum of $20,000)
  • Costs associated with the investigation and defense of medical malpractice claims are paid in addition to your limits of liability

Expert Claims Handling

Medical Mutual is the industry leader in protecting physicians and practices. In the event of a claim, you will become part of a coordinated defense team, working with your attorney and claims representative for the best resolution of your case. 

Our innovative strategy combines an uncompromising defense with the personal touch of an expert claims representative. You can count on individual attention and personal contact from the highly-trained experts assigned to handle your claim, investigate, and negotiate on your behalf.

24 Hour Claims Reporting

A claims representative is on call 24 hours a day and will respond to your call within 30 minutes, allowing us to proactively handle critical situations as they arise.