What Do Virginia’s New Patient Medical Record Retention Regulations Mean for Practices?

An overview of the state’s new law, effective July 1, and how it will affect health record maintenance.

View Full Story »

July 2nd, 2018


Human Resources for the Small Practice: An Overview of Common Challenges & How to Address Them

Our on-call HR consultant offers guidance to help medical practices with limited time and resources navigate HR-related issues.

View Full Story »

June 29th, 2018


Status Update: The Transformation of North Carolina Medicaid

NCMS’ Vice President of Legal & Regulatory Affairs looks at the state’s Medicaid transformation to date and previews what medical practices can expect for the remainder of 2018.

View Full Story »

June 26th, 2018


Best Practices for Working With Scribes in Health Care Settings

Key considerations and risk management guidance for practices interested in employing scribes.

View Full Story »

June 20th, 2018


Get To Know Us: Sam Cohen

The latest post in our series introducing the talented and dedicated people who make up the Medical Mutual team.

View Full Story »

May 25th, 2018


How to Conduct a Workplace Investigation

Our on-call human resources consultant provides step-by-step guidance for medical practices that need to investigate a staff disciplinary issue.

View Full Story »

May 10th, 2018


New CME-Eligible Webinar: Service Animals in Health Care Facilities

An attorney from our outside counsel network discusses federal and state-specific requirements related to service animals.

View Full Story »

NC HealthConnex: Guidance for North Carolina Medical Practices About the State’s New Health Information Exchange

An attorney from our external counsel network helps NC practices prepare for the fast-approaching deadline to connect to the HIE.

View Full Story »

April 27th, 2018


How to handle a complaint letter from the medical board

Guidance to help physicians respond to a patient complaint notice from state medical boards.

View Full Story »

April 19th, 2018


Workplace Harassment: What Should Employers Do Now?

Our on-call human resources consultant shares guidance for addressing harassment in the workplace.

View Full Story »

Claims Case Study: The Biopsy Specimen Mix-Up That Led to an Unnecessary Prostatectomy

A look into one urology practice’s deviation from standard specimen-collection procedure—and advice to help other practices avoid similar situations.

View Full Story »

March 29th, 2018


Custodial Care Issues: Minors and Custody Disputes

The final post in our custodial care series helps practices navigate competing requests for children’s medical records from parents in a custody dispute.

View Full Story »

March 27th, 2018


Custodial Care Issues: Parents of Sexually Active Teens

Our series on custodial care issues takes a look at what information parents may and may not access about their minor children’s sexual activity.

View Full Story »

March 23rd, 2018


On the Road to Productivity

Our on-call human resources consultant shares her recommendations to help practices maintain productivity and boost morale during distracting times of year.

View Full Story »

March 22nd, 2018


Custodial Care Issues: The Patient with Diminished Capacity

In the second post of this series, an attorney from our outside counsel network explores custodial care issues related to patients with diminished capacity.

View Full Story »