Understanding the Impact of the Americans with Disabilities Act on Medical Practices

Medical Mutual’s on-call human resources consultant looks at how practices can stay compliant with the ADA.

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Rip Off the Band-Aid: Don’t Wait to Terminate

Our on-call HR consultant discusses employee behaviors that could lead to termination and how to approach the process.

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June 29th, 2018


The Transformation of North Carolina Medicaid

A look at significant changes to North Carolina’s Medicaid program and what medical practices can expect for the remainder of 2018.

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NC HealthConnex: Guidance for North Carolina Medical Practices About the State’s New Health Information Exchange

An attorney from our external counsel network helps NC practices prepare for the HIE.

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March 23rd, 2018


On the Road to Productivity

Our on-call human resources consultant shares her recommendations to help practices maintain productivity and boost morale during distracting times of year.

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February 8th, 2018


Medical Mutual Introduces Updated Patient Satisfaction Toolkit

Resource includes sample surveys, templates, and more.

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October 23rd, 2017


October 28 Marked National Prescription Drug Take Back Day

Semi-annual observance provides opportunity to promote proper disposal of unused or expired medication.

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March 21st, 2017


New CMS Quality Reporting Program Affects Provider Reimbursement

The Quality Payment Program (QPP) allows physicians to earn as much as a 4% increase in Medicare payments for how they report quality measures—and promises a payment reduction of up to 4% to those who do not report.

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Introducing Medical Mutual’s Updated Self Risk Assessment

We understand that finding time for risk management in a busy medical practice can be a challenge. That’s why Medical Mutual has completely overhauled our online Self Risk Assessment tool. Now, practice managers and physicians have more information about risk factors than before, and they can get that information with far less effort—allowing them to […]

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Have You Recently Updated Your Business Associate Agreement?

The Department of Health and Human Services and the Office of Civil Rights announced in September that Care New England Health System agreed to settle potential violations of the HIPAA Privacy and Security rules. Learn why and how business associate agreements should be updated to include assurances that associates are meeting updated HIPAA Privacy and Security rules.

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November 3rd, 2016


Dealing with Negative Reviews Online: What Can I Do Other Than Sue?

What can you do to protect your reputation online? In the final article of a three-part series, Amanda Martin, a media lawyer with Stevens Martin Vaughn & Tadych, PLLC, discusses alternatives to litigation when facing an online attack.

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Dealing with Negative Reviews Online: Should I Sue?

In Amanda Martin’s last article, Dealing with Negative Reviews Online: What Does It Take to Win a Libel Suit?, she described how to evaluate the viability of a lawsuit for libel, but that doesn’t answer the question of whether you should bring suit. There are many factors at play, including who you might sue and what results you seek.

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Why the Changing Landscape of Websites and ADA Compliance is Important to Your Practice

Healthcare providers are accustomed to deadlines – deadlines to employ HIPAA forms; deadlines to integrate electronic healthcare records; deadlines to comply with Medicare reform. Are you aware of the upcoming deadline to make your website ADA-compliant?

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Dealing with Negative Reviews Online: What Does It Take to Win a Libel Suit?

In the first article of a three-part series exploring the vulnerability of physicians to unfair or inaccurate online criticism, Amanda Martin, a media lawyer with Stevens Martin Vaughn & Tadych, PLLC, shines a light on principles to help you understand whether or not it is worthwhile to pursue a claim of libel after receiving a negative online review.

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April 15th, 2012


Did You Get the Call? The Electronic Records & Electronic Communications Questionnaire Phone Interviews

BY KELLY CLAY, J.D. AND DESTIN TRACY, J.D. OF WOMBLE CARLYLE SANDRIDGE & RICE, LLP Every medical practice is, or soon will be, creating, storing and communicating Electronic Health Records (EHRs), and attempting to safeguard them within a digital world of expanding communication options, including the hugely popular and widely accessible social media. Add to […]

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