Payments & Billing
Payment, Address, and Contact Information
For NC, VA, and GA, please send payments to:
P.O. Box 63252
Charlotte, NC 28263-3252
For PA, NJ, MD, and DE, please send payments to:
P.O. Box 63078
Charlotte, NC 28263-3078
If you have questions about your invoice, please contact:
800.662.7917, ext. 7539 or 919.878.7539 (direct)
New Payment Option
Policyholders interested in paying installment premium on their renewal policy electronically may simply complete the EFT Authorization Form. You may type in the fillable PDF form, but please print, sign, and return it to us with a voided check to complete authorization.
Please note: If you typically remit payment through an agent or broker, please discuss acceptable payment options with them directly.
Account information is available online to customers who receive their invoices directly from Medical Mutual. If you are a Practice Manager for your account, use PHS Policyholder Services to access our online services.